Terms & Conditions
Last Updated: July 22, 2026
Welcome to Sorall. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of the website.
You must not:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the security or functionality of the website.
- Upload harmful software or malicious code.
Product Information
We make every effort to present our products as accurately as possible, including product descriptions, images, and specifications.
However, slight differences in colour, texture, or appearance may occur due to screen settings, lighting conditions, or manufacturing variations. These differences do not necessarily indicate a product defect.
Pricing
All prices displayed on our website are listed in British Pounds Sterling (GBP £).
We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Orders
After you place an order, you will receive an order confirmation email acknowledging that your order has been received.
We reserve the right to cancel or decline an order if:
- Payment cannot be verified or authorized.
- Incorrect pricing or product information has been displayed due to a system error.
- The product becomes unavailable before shipment.
- We reasonably suspect fraudulent or unauthorized activity.
If your order is cancelled after payment has been received, any applicable refund will be processed to your original payment method.
Shipping
Shipping times, delivery estimates, and shipping charges are explained in our Shipping Policy.
While we aim to dispatch and deliver orders within the estimated timeframe, delivery dates are estimates and cannot be guaranteed.
Returns & Refunds
Returns and refunds are governed by our Returns & Refund Policy.
By placing an order, you acknowledge that return requests and refunds are subject to the conditions described in that policy.
Intellectual Property
All content available on the Sorall website, including text, images, graphics, logos, product descriptions, and website design, is the property of Sorall or its content providers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
To the fullest extent permitted by applicable law, Sorall shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Limitation of Liability
Nothing in these Terms & Conditions limits or excludes liability where such limitation is not permitted by law.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business practices, legal requirements, or website operations.
Any updates will be posted on this page with a revised “Last Updated” date.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at support@sorall.store.
Contact Information
Business Name: Sorall
Chat Support: 24/7
Business Hours: 09:00 AM – 05:00 PM (GMT+1)
Business Days: Monday to Friday (9:00 AM – 5:00 PM)
Business Email: support@sorall.store
Business Address: 1 Summerhall Pl, Edinburgh EH9 1QE, United Kingdom